terms & conditions
please read the terms and conditions set out below. when you access this site for the first time you, agree to be bound by all terms and conditions for the use of this service. we may vary the terms and conditions for the use of this service from time to time by posting revised terms and conditions on the site. it is your responsibility to check whether the terms and conditions have been revised. your use of this service after the date on which we post the revised terms and conditions shall be deemed to constitute your acceptance of the revised terms and conditions. if you don't agree to be bound by these terms and conditions you must stop using this site immediately.
contracting parties
when you purchase any items through our website you will be contracting with noted.uk.com, noted.uk.com is referred to in these terms and conditions as "we" "us" or "our".
interpretation
in these terms and conditions "noted.uk.com" or "service" means the on-line service provided by us at www.noted.uk.com from time to time. "person" means an individual, or a body corporate or unincorporated, and "persons" shall be construed accordingly. "register" means completing the registration process. "registered account" means your use of the service through the e-mail address and password chosen by you during registration process. "you" or "your" means the person using this site or named in the registration details (if any) accompanying these terms and conditions. "your communications" means any communications received or sent by you through the service including e-mails and other electronic messages. "your material" means any material within the service which originated from you through the service. "we" or "us" or "our" and "the partnership" means noted.uk.com
your consumer rights
nothing contained herein affects your statutory rights as a consumer.
product description
we try to ensure that all of the items shown on the website are accurately represented however slight variations in colour, typefaces and layout may be experienced.
price
prices are inclusive of uk vat and exclusive of delivery charges.
delivery
we aim to post all orders within the time frame published in the "delivery & postage" section at the time of purchase. at the time of purchase you will be notified of the delivery charges applicable on each order.
return of defective goods
we endeavour to despatch the goods to you in perfect condition. however occasionally goods can be damaged in transit and we are keen to rectify any problem as quickly as possible.
provision of the service
we agree to provide you with the service in accordance with these terms and conditions. the service will be provided on an "as is" and "as available" basis. we cannot guarantee that the service will be provided fault-free and we do not undertake or warrant that the service will be free from defects. we may temporarily suspend the service either partially or completely for any reason. we will restore the service as soon as reasonably practicable after a suspension. we will not be liable to you for any loss that you incur as a result of any such suspension. the pages contained in this site may contain technical inaccuracies and typographical errors. the information in these pages may be updated from time to time and may at times be out of date. we accept no responsibility for keeping the information in these pages up to date or liability for any failure to do so. the information contained in the material in this site is only for information purposes. the material on this site does not constitute advice and you should not rely on any material on this site to make (or refrain from making) any decision or take (or refrain from taking) any action. your communications may be monitored to allow support of the service or where we have reason to believe there may have been a breach of our "terms and conditions" you warrant and undertake to us that you will use your best endeavours to ensure that the your material and your communications and your use of the service is in compliance with all applicable laws and regulations and in particular that it is not in the opinion of us: defamatory, offensive, indecent or of an obscene or menacing character; likely to cause annoyance, inconvenience or anxiety to any person; or likely to breach any copyright or confidentiality or privacy or other intellectual property of any person; or fraudulent or connected in any way with the committal or possible committal of a criminal offence; or material of a racial or sexually discriminatory nature; or in breach of these terms and conditions of use. you are fully responsible for the content of your communications and you must ensure that your communications do not cause disturbance or harassment of a recipient or other person. you are fully responsible for maintaining a copy of your communications and your material. we will not be liable to you for any loss, corruption or damage to your communications or your material. except as expressly permitted by these terms and conditions, you may not copy, reproduce, redistribute, download, republish, transmit, display, adapt, alter, create derivative works from or otherwise extract or re-utilise any of the contents of this site. in particular, you may not cache any of the contents for access by third parties nor mirror any content.
cancellation policy
you can cancel your order provided it has not already been despatched. in any event please contact customer services on the number provided in the contact link and we shall endeavour to resolve the issue for you.
refunds
if you change your mind after making a payment you may request a refund by calling customer services within 14 days of the transaction. in such cases the amount refunded will be the sum of the original payment less the cost of postage and packaging. refunds can only be made to the credit card account used to make the original purchase.
security & privacy
we are committed to protecting your privacy. we will only use the information that we collect about you in accordance with the data protection act 1998. we are listed in the register of data controllers under the number: ybs467. this list can be accessed through the website www.dpr.gov.uk. what we will do with your contact information: noted.uk.com will not sell or pass your name, address or e-mail address to any third party unless legally obliged to by uk government authorities. we will use this information to send you an e-mail newsletters and to keep you informed of new products and seasonal offers.
opt in
when you visit this site you will be given the opportunity to opt into receiving communications from us other than that required to process your registration or subsequent orders. at any point you can change this preference by clicking the link in any communication you receive.
cookies
this service uses cookies to manage your personal data and your shopping cart items. these cookies are persistent in order to remember your items during logging on and to protect your session in the event that it accidentally ends, for example power loss or loss of internet connection. unless your browser sends a dnt (do not track) header, or blocks third party cookies, you may also receive cookies from facebook.com
encryption of personal information
this website always uses https. all of the personal information you enter, including your name and address, is encrypted before it is safely transmitted across the internet. our customer service team do have access to this information.
credit card transactions
your card details are transferred directly to our payment service provider (www.secpay.com) for immediate authorisation and are not recorded or stored in our database. once we have received authorisation from the payment service provider we will confirm your order.
consent and choice
if you choose not to provide personal information, you may still visit the noted.uk.com website but you will not be able to make purchases from the shop.
liability
in performing any obligation under this terms and conditions of use policy, our duty is only to exercise reasonable care and skill of competent on-line service provider. we shall not be liable for any damages, including without limitation, indirect or consequential damages, howsoever arising out of your use of this site or in respect of any of your actions or omissions in reliance on any of the advice or information contained on this site or any site to which this site is linked. we are not liable for any failure to perform any of our obligations under these terms and conditions caused matters beyond our reasonable control.
indemnity
you shall indemnify and hold us harmless from all losses, liabilities, costs and expenses in connection with any claim by any third party with respect to any alleged or actual infringement of copyright, trademark, service mark or any other proprietary rights or any false or misleading statements or breach of advertising standard resulting from the use of this service by you. this clause shall survive termination of this agreement for any reason whatsoever. privacy of personal information we may use your personal information as described in our privacy policy. you acknowledge that any personal information disclosed by you in public areas of the service is at your own risk and may be used by others.
log files
like most standard web site servers we use log files. this includes internet protocol (ip) addresses, browser type, internet service provider (isp), referring pages, platform type, date & time stamp, and number of clicks, to analyse trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. ip address etc. are not linked to personally identifiable information. intellectual property rights all rights including copyright, in the content of these web pages from time to time are owned or licensed by those third parties or their associated companies. nothing in these terms and conditions in any way confers on you any licence or right under any trademarks, name or logos.
assignment
you are not allowed to transfer or attempt to transfer this agreement in whole or in part to any other person. matters beyond our reasonable control if we are unable to provide this service because of something beyond our reasonable control such as technical failure, lightning, flood, or exceptionally severe weather, fire or explosion, civil disorder, war, or military operations, natural or local emergency, anything done by government or other competent authority or industrial disputes of any kind (whether or not involving our employees), we will not be liable for this.